It’s About Amazing People And Systems

Our Managed Services are designed to address your objectives of operational cost reduction, management of software and technologies, market reach and customer traction, continuous engagement and managing new technologies and collaborative tools.

Dedicated Relationship Managers

Our team of dedicated Relationship Managers are focused on creating new customer experiences, optimising core business operations and providing continuous feedback to you and your customers.

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Intelligence & Reports

To help you make decisions, we provide customer, category, product and channel Insights. A dashboard is customized to your business with analytical reports available on a single portal.

Secure Infrastructure

Our Engineering & Managed Services centre hosts a UAT server with a Firewall. Our premise is under 24X7 surveillance and there is restricted access to the premise. Routine periodic back-ups of data are taken as apreventive measure against any untoward incidents.

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Managed Services for an eCommerce business

Managing an eCommerce website relevant requires a continuous amount of creative fuel and operational excellence. Our in-house Design Studio supports your site with –

  • Product catalogue and pricing updates
  • Content creation
  • Execution of promotional offers
  • Management of queries and grievances of end customers
  • Coordination with logistics companies for last-mile deliveries
  • Coordinating with the engineering team for enhancements to the site
  • Digital asset management
  • Analytics and reports

Managed Services for Websites and Intranets

Regardless of whether you’re a Bank, Educational institution or amultinational enterprise, we offer end-to-end managed services for your web applications –

  • Product, service and regulatory Information updates
  • Content creation
  • Management of leads generated through the site
  • Coordinating with the engineering team for enhancements to the site
  • Digital asset management
  • Analytics and Reports
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